Tourism & Hospitality | Saturday 2 July, 2016 7:40 am |

In celebration of the Holy month of Ramadan, batuta.com the only website that specializes in hotel bookings and tourism services for an Arabic-speaking audience, launched its “everyday one free stay” giveaway campaign.

 

The campaign constitutes of a draw that will take place on a daily basis during the holy month, including the names of all of those who made a booking through Batuta a day before.  Entering the draw, participants get a chance to get their respective bookings for free. Everyone can participate in the draw, as long as their bookings are made through Batuta’s website, and their names are automatically entered in the daily draw as a result. Visitors of the website can double their chances of winning by encouraging their friends and family through their social media platforms to book and enter the draw. Everyday a winner will be announced on batuta website. 

Batuta is the first online tourism reference in the Arabic language, in addition to being a virtual tour guide for more than 400 touristic destinations in the Arab world including their best hotels, restaurants and various activations and events. The website offers visitors the ability to search, compare and book hotels and apartments all over the world, with a vow from the website’s management that its visitors will always get the cheapest prices on the Internet. It is also characterized as a user-friendly website with exceptional customer service. It offers Arabic summaries as well as customer reviews on various hotels and touristic experiences which are available for newcomers as they browse through different destinations’ photos, videos and texts. 

Batuta’s team always follow up with customers on even the most accurate details from the moment they enter the site, before choosing their bookings throughout the stage of comparing prices and making their final choices. In fact, customer satisfaction is at the heart of Batuta’s strategy and practice. Even in the case the customer does not end up booking through the website, once they enter, the team is always ready to answer their questions and help them solve any problem they might have encountered while using the site, however they see fit. This goes along with continuous follow-ups after the reservations have been made regarding the customers’ level of satisfaction with their stay in the hotels, their tours, up until the end of their journey.

Customer service is available 24 hours a day, in Arabic of course, in order to communicate directly with customers and ensure that they have all they need to spend the best of times wherever their destination might be.